Support

Aegis BI Support

Help, troubleshooting, and contact information.

Contact support

For product support, account issues, bug reports, or submission questions:

• Email: support@athenadatalabs.com
• Company: Athena Analytics LLC
• Primary support hours: Monday-Friday, 9:00 AM-6:00 PM ET
• Typical first response: within 1 business day

What to include in your request

To speed up troubleshooting, include:

• device and OS version
• app version/build number
• a short description of the issue
• screenshots or screen recording (if available)

Security and privacy requests

For privacy/data requests, contact info@athenadatalabs.com and include "Privacy Request" in the subject line.

Related documents

• Privacy Policy
• Terms of Service

Privacy Policy · Terms of Service · Back to dashboard